Contact of Faculty of Science and Technology
| Address: | Room 4040, 4th Floor, FST Building, E11 Avenida da Universidade, Taipa, Macau |
|
| Tel.: | (853) 8822-4963 | |
| Fax: | (853) 8822-2426 | |
| E-mail: | fst.suggestion@um.edu.mo | |
| Service hours: | Mondays to Thursdays: | 9:00 to 13:00 and 14:30 to 17:45 |
| Fridays: | 9:00 to 13:00 and 14:30 to 17:30 | |
| Closed on Saturdays, Sundays and University Holidays | ||
Mission
- To provide efficient and proficient services to students at the Faculty of Science and Technology.
PP Service Target Groups
- FST students;
Performance Pledge
|
PP service |
Service Quality Indicator |
|
| 1. Status Management |
Application for Withdrawal/ Deferral of Study |
Complete within |
|
Application for resumption/re-admission |
Complete within |
|
| 2. Course Management |
Application for Course Waiver / Exemption |
Complete within |
|
Course retaking applications for master program |
Complete within |
|
| 3. Examination |
Application to Supplementary Exam |
Complete within |
|
Application to Resit Examination |
Complete within |
|
Performance Pledge Achievement in year 2019 (Until 31 Dec 2019)
| PP service | Service Quality Indicator | Handling Time | Achievements | Remarks |
| Status Management | Application for Withdrawal/ Deferral of Study | Complete within 3 working days after deadline of application |
100% | — |
| Application for resumption/re-admission | Complete within 3 working days after deadline of application |
100% | — | |
| Course Management | Application for Course Waiver / Exemption | Complete within 10 working days after deadline of application |
100% | — |
| Course retaking applications for master program | Complete within 4 working days |
— | — | |
| Examination | Application to Supplementary Exam | Complete within 10 working days after the last examination |
100% | — |
| Application to Resit Examination | Complete within 10 working days after deadline of application |
100% | — |
Reports
- 2019 Annual Report
- 2018 Annual Report
- 2017 Annual Report
- 2016 Annual Report
- 2010 Annual Report
- 2009 Annual Report
- 2008 Annual Report
- 2007 Annual Report
Scope of Services
- Handle students’ applications and provide assistance.
Suggestions and Complaints
Please send your comments or complaints by either mail, fax or e-mail to:
- Dean of FST; or
- Faculty Secretary of FST; or
General Office, Faculty of Science and Technology
| Address: | Room 4040, 4th Floor, FST Building, E11 Avenida da Universidade, Taipa, Macau |
| Tel.: | (853) 8822-4963 |
| Fax: | (853) 8822-2426 |
| Email: | fst.suggestion@um.edu.mo |